Voice Accessibility for Your Website
Meet BFSG requirements with AI-powered voice navigation. Enable every visitor to control your website by speaking — legally required since June 2025.
The BFSG — What You Need to Know
The Barrierefreiheitsstärkungsgesetz (BFSG) has been in effect since June 28, 2025. It requires all B2C digital services in Germany to be fully accessible.
Who must comply
All B2C digital services: online shops, SaaS platforms, booking systems, and business websites serving consumers.
Key requirements
Websites must be navigable via keyboard and voice control. Standards: WCAG 2.1 AA and EN 301 549.
Effective since
June 28, 2025. Non-compliant businesses face immediate enforcement.
Exemptions
Only micro-enterprises with fewer than 10 employees AND less than €2M annual revenue are exempt.
Why Voice Control Is Required
The BFSG explicitly mandates voice control (Sprachsteuerung) as a navigation method. Visual overlay widgets alone do not satisfy this requirement.
people with disabilities in Germany
people over 65 who benefit from voice navigation
accessibility technology market in Germany
Who benefits from voice navigation
How twwim.ai Solves This
AI-powered voice navigation that makes your website BFSG-compliant.
Natural Voice Navigation
Visitors speak commands to navigate, click buttons, and scroll — completely hands-free.
AI Language Understanding
Understands intent, not just keywords. Works in German and English. More languages coming soon.
Instant Response
Real-time voice processing with visual feedback. No delays, no frustration.
Zero Code Changes
One script tag. No website redesign needed. Works with any technology stack.
Consequences of Non-Compliance
Businesses that fail to meet BFSG requirements face serious legal and financial consequences.
Fines up to €100,000
Per violation, imposed by market surveillance authorities.
Competitor lawsuits
Competitors can file cease-and-desist claims (Abmahnungen) against non-compliant businesses.
Regulatory complaints
Disability associations and consumers can file complaints with the Marktüberwachungsbehörde.
Sales bans
Authorities can issue Vertriebsverbote, prohibiting the sale of non-compliant digital services.
Lost customers
Over 10 million potential customers in Germany cannot use inaccessible websites.
Reputation damage
Public enforcement actions and accessibility complaints erode brand trust with customers and partners.
Traditional Overlay vs. Voice AI
Overlay widgets address visual accessibility. Voice AI addresses the Sprachsteuerung requirement the BFSG demands.
Overlay Widgets
Partial Compliance- Font size adjustment
- Color contrast controls
- Text-to-speech readout
- Color filter options
- Visual adjustments only
- No voice navigation
- Does not fulfill Sprachsteuerung requirement
twwim.ai Voice AI
Sprachsteuerung Compliant- Full voice navigation
- Natural language commands
- Hands-free website control
- Multi-language support (Coming Soon)
- Addresses BFSG voice requirement
- Works alongside any overlay
- Complete Sprachsteuerung coverage
Try It Right Now
See twwim.ai voice navigation in action on our live demo. Open it and try saying:
Make Your Website Accessible Today
Join businesses across Germany that use twwim.ai to meet BFSG requirements and serve every customer.